Our contact details
Name: R&R Campervans
Address: Moat House
Buckinghamshire HP22 5XP
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Contact details and consent for those wishing to opt into our newsletters and updates
- We use “mailpoet” to support our marketing and communication functions and take all reasonable measures to ensure that they are in compliance with GDPR and privacy laws www.mailpoet.com
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To complete a booking through our website
We use the information that you have given us in order to process your booking and make contact with you, as and when necessary.
We may share this information with our insurance providers.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
How we store your personal information
Your information is securely stored.
We keep your contact details indefinitely, unless you contact us to request that it is deleted.
We do not store any information that is not required by our sales or rentals terms and conditions. All physical and digital copies are destroyed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk